City of Cape Town to shut down these facilities

Due to the rapid spread of the coronavirus, the City of Cape Town has decided to close numerous City facilities from Wednesday, 18 March 2020. The situation will be assessed regularly and the public will be informed accordingly.

Facilities to close include:

• Art centres
• Braai and picnic spots
• Camping sites
• City sports fields
• Community halls/Civic centres
• Swimming pools
• Museums
• Nature reserves
• Recreational hubs
• Resorts
• Spray parks
• Stadia

Visits by the City’s Mobile Office have been suspended until further notice.

Library operating hours will be reduced incrementally and these facilities will provide only basic services, namely, taking out and returning reading material. The number of persons allowed in the library will be controlled.

Cemeteries will remain open, although residents are advised upon making bookings to be mindful of the number of persons at the graveside during burial, and to please stick to their allotted times.

All Early Childhood Development Centres will close on Wednesday, 18 March 2020, in line with the schools.

All public meetings and non-critical meetings, gatherings and site visits will be postponed indefinitely unless an emergency meeting is called.

Offices that provide City services like cash offices, Driving Licence Testing Centres and housing and planning offices will remain open for now.

Residents are advised that all events at the City’s nature reserves have been cancelled and staff are currently working on refunding affected stakeholders.

For account payments

• The City encourages account holders to use the City’s online e-services portal to pay their accounts
• Other payment options available to account holders include paying online using their bank’s website or via ATM, at Nedbank.
• The City is already listed as a beneficiary with all major banks, so account holders do not need to load bank details when paying online. Account-holders can also register with www.paycity.co.za or www.easypay.co.za to pay accounts
• To pay via ATM, account holders can simply contact their bank to add the City as an ATM beneficiary

The following can be done via e-Services:

• e-Billing
• Careers
• Informal trader bay applications
• Land use and building plan applications (DAMS)
• Motor vehicle licence renewals
• Municipal accounts
• Pet registration
• Report a fault or request a service
• Supplier self-service
• Identity documents uploads
• Company registration documents
• Tax clearance certificates
• Bank statements upload
• Affidavit uploads
• Conveyancing
• Indigent applications

Resources:

• The NICD Hotline on 0800 029 999 operates seven days a week, 24 hours a day
• The Western Cape Provincial Government Hotline on 021 928 4102
• https://www.who.int/emergencies/diseases/novel-coronavirus-2019
• https://www.westerncape.gov.za/dept/health
• www.nicd.ac.za
• WhatsApp:0600 123 456